As my business continues to grow, it’s becoming more pertinent to my productivity that I maintain transparency. I put this together so you know what you can expect from me regarding the more administrative parts of our vendor-client relationship. At the time of writing this, I have contracts with ten separate businesses and non-profits with over 15 individual contacts.<\/p>\n\n\n\n
I’m implementing block scheduling into my time and project management routines, so I can work more efficiently. To make for a smooth transition, I ask that, as my client, you understand and accept the following expectations and guidelines<\/strong> I am setting forth.<\/p>\n\n\n\n Don’t have time to read?<\/strong> The headlines sum it up. Just read the big text.<\/p>\n\n\n\n This has been a general policy of mine since I started my business. I forget with whom I’ve set this expectation, so I have a hard time adhering to it. As a result, most of the emails I receive are filed under “drop everything and respond immediately” when that’s usually not the case. <\/p>\n\n\n\n I have set a two-hour window each morning before 10am CST<\/strong> to respond to emails and handle other administrative tasks. After that, I will be working on completing projects and maintenance tasks with the rest of my day. I work more effectively when I don’t split focus between my projects and my inbox.<\/p>\n\n\n\n Please use email <\/strong>when contacting me.<\/p>\n\n\n\n I know texting is super convenient, but it is not ideal for the detail-oriented services that I offer. <\/p>\n\n\n\n Why, you might ask, is this form of communication not compatible with my services? Here are a few reasons below:<\/p>\n\n\n\n As stated previously, I am blocking out 10am-6pm to work on design, maintenance, and development tasks<\/strong>. If you happen to text within those hours and I don’t respond, know that I’m in the middle of working on a task and will get back with you when I am done.<\/p>\n\n\n\n I get a lot of spam calls, as is the case with most. On top of that, the amount of notifications and messages make picking up my phone a gateway to distraction. To stay focused, I keep my phone on silent and out of sight while I am working. Consequently, I sometimes miss unscheduled direct calls.<\/p>\n\n\n\n If you need to grab me for a quick 15 or 30 minute phone call<\/strong>, please schedule time with me on my Calend.ly.<\/p>\n\n\n\n
\n\n\n\nCommunication<\/h2>\n\n\n\n
Emails will be responded to within 24-48 hours.<\/h3>\n\n\n\n
Texts are not a preferred method of communication.<\/h3>\n\n\n\n
I am under no obligation to answer unscheduled direct calls.<\/h3>\n\n\n\n